2. Order Entry / inception

The contract between you and us is through the acceptance of your order on our part. This can also be done by sending the goods. If we can not even take your order, we will notify you immediately.

3. Delivery

We strive to keep all products from our store in stock and ship within two business days. Should the unlikely event that we are properly cross the line, you are in default of delivery by more than 14 days right to cancel the delivery in question without stating any reasons. For our business customers are the dates specified in the contracts.

4. Return

Regardless of any faults, you can return goods ordered from our own publishing products within 14 days of delivery. Requirement for sealed goods (eg CDs) but has an intact packaging. For goods which we have created or modified to your specifications, we can not give no right of return.

5. Retention of title

The goods remain our property until full payment. The granting of rights is conditional upon the full payment.

6. Availability

If we find after your order that the service or product is no longer available with us or for legal reasons can not be delivered, we reserve the right to withdraw from the contract. We will inform you immediately about the unavailability and reimburse any monies paid without delay.

7. Warranty claims for defects

The limitation period for any warranty claims is one year. The period begins on purchase contracts with delivery of the goods. Obvious flaws you have to in order to safeguard your warranty claims, however, within 14 days after receipt of the goods in writing. The timely dispatch of the notification is sufficient. For the detection of the reference to the goods from us, you add your complaint please provide a copy of the shipping documents / invoice.
In addition, you can ask for rectification of defective goods, initially (ie at your option remedy the defect or delivering a defect-free goods) in accordance with § 439 BGB. The expenses to repair we carry. If the remedy fails, you can ask at your option price reduction or rescind the contract.
Further warranty claims are excluded, unless we have concealed the defect or innocently accepted an equivalent quality guarantee. Any claims for damages because of a defect shall not be affected and shall be governed by the provisions on liability. For replacement or cancellation of the contract, you need the goods, returning the particular storage media and software and accompanying written material in full to us. Please contact us for free pickup of the connection. Have you received information from us via download or copies made or installed the software, you must delete all the data. You are no longer entitled to use the defective goods or copies thereof.

8. Liability

We be liable to you for breach of cardinal obligations on expenses and damages (hereinafter damages). Cardinal obligations in this sense, all the obligations the violation endangers the purpose of the contract and all obligations the fulfillment of the proper execution of the contract in the first place and you can rely on their compliance periodically. However, where the breach of a cardinal obligation only negligently and did not result in an injury to life, limb or health, your claims for damages to the amount of the typical foreseeable damage is limited.
We be liable to you also in cases of willful misconduct or gross negligence, for injury to life, limb or health, or any assumption of a guarantee as well as in all other cases, mandatory statutory liability, in each case in accordance with statutory requirements. Incidentally, your claim for damages against us for whatever legal reason, without limitation, any material defect, defect and / or violation of other obligations under the contractual relationship with us, our legal representatives, employees or agents, from § 311 a BGB or tort .
Unless limited by the foregoing provisions, our liability is excluded or that applies to the personal liability of our legal representatives, employees and agents. A change in the burden of proof to your detriment associated with the above regulations. Their claims for compensation for damages within the statute of limitations from the statutory period begins.

9. Privacy Policy

We go to your confidential data, because we in publishing products, but do not act with addresses. The information we collect, we use only to fulfill your orders and to notify you about updates to our site.

10. Applicable Law

These terms are governed by laws of the Federal Republic of Germany, excluding the private international law. The CISG is hereby expressly waived.

11. Severability

If any provision of this Agreement be or become invalid, the validity of the remaining provisions. Instead of the invalid provisions, the parties will make an effective regulation of the invalid provision in fact, economic and legal terms as close as possible. The same procedure should be, if the contract contain a gap.